Refunds & Exchanges

Returns or exchanges and not accepted. All sales are final.

If there is something wrong with your order (broken/damaged), please send an email to thewoodenwillow@yahoo.com. You, the customer, and the pieces I create are very important, so please reach out ASAP if your order arrives broken/damaged. 

Local deliveries can be made around Glendale, CA. Free local delivery is available for orders over $25 within a 10-mile radius from location. I will keep in touch with you via text message with the phone number you provide to schedule a delivery time/date.